Specifies whether to synchronize data in the contact in Microsoft Dynamics NAV and the contact in Microsoft Dynamics CRM.

You can use this option to make the data in specific fields of the contact the same as the both locations. Synchronization is performed only on fields of the Microsoft Dynamics NAV contact and Microsoft Dynamics CRM contact that are mapped together. In the Coupled Records FastTab, you can see the current data in most of the mapped fields. The following table describes the options for this field.

Option Description

No

Do not synchronize the records.

Yes - Use the Dynamics NAV Data

Copies the data from mapped fields of the contact in Microsoft Dynamics NAV to the contact record in Microsoft Dynamics CRM. If a contact field has existing data, it will be overwritten.

If you choose to create a new contact in Microsoft Dynamics CRM, this option is selected by default and cannot be changed.

Yes - Use the Dynamics CRM Data

Copies the data from mapped fields of the contact in Microsoft Dynamics CRM to the contact in Microsoft Dynamics NAV. If a contact field has existing data, it will be overwritten by the data from Microsoft Dynamics CRM.

Note
Synchronization occurs after you close the window by choosing the OK button.

Tip

See Also