When you post a sales order, credit card payments are automatically captured.
-
If the payment service registers the payment successfully, then the sales order is posted, and the payment is captured.
-
If the payment service cannot register the payment successfully, then an error message is displayed, the sales order is posted, but the payment is not captured. You can inspect the capture status in the credit card transaction log for the invoice. You must then post the payment from the cash receipt journal against the invoice. You can only capture transactions that have a credit card payment method attached from this journal.