Specifies service zones that divide your company's market into geographical regions. For example, east, west, central, and so on.
When you allocate a resource to a service task that is to be performed at the customer site, you can select a resource that is located in the same service zone as the customer. The Service Zones Option field determines how you use service zones in your company when allocating resources to service tasks.
When you have set up service zones, you can assign them to customers in the Customer Card window and to resources in the Resource Service Zones window.