Nonactive

Indicates when a service order allocation entry is created, indicating that no resource has been allocated.

Active

Indicates when you allocate a resource or resource group to the service item in the service order allocation entry.

Finished

Indicates when you select the Finished repair status for the service item in the service order allocation entry, or when you reallocate the partly serviced item in the entry. It indicates that the allocated resource or resource group has finished its part of the service task.

Canceled

Indicates when you reallocate the referred service item in the service order allocation entry, indicating that the allocated resource or resource group has not attempted the service task.

Reallocation Needed

Indicates when you select the Referred or Partly Serviced repair status for the service item in the service order allocation entry; when you cancel the allocation entry directly; or when you convert a service quote to a service order. It indicates that the resource or resource group allocated has not attempted the service task, or has finished only a part of the task. In either case, the service order allocation entry needs reallocation.