Specifies the contact information on which the automatic classification is based. There are seven options:
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Blank
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Interaction Quantity
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Interaction Frequency (No./Year)
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Avg. Interaction Cost (LCY)
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Avg. Interaction Duration (Min.)
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Opportunity Won (%)
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Rating
When you select Rating in the Contact Class. Field field in order to use the question and matching answers in a rating of the contact, the classification of the contact will be updated immediately.
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For more information about how to work with fields and columns, see Working with Microsoft Dynamics NAV. For more information about how to find specific pages, see Search. |