Open the 
Change Customer in Contract window.
Changes the customer in a service contract. If a service item that is subject to a service contract is registered in other contracts owned by the customer, the owner is automatically changed for all service item-related contracts and all contract-related service items.
To run the batch job, open the 
Service Contract window for a certain contract. On the Actions tab, in the Functions group, choose Change Customer.
 Note |
|---|
| Only non-canceled contracts are considered. The status of the contract quotes is not taken into account. |
 Important |
|---|
| You should be aware that there can be a great variety of interacted service items and contracts. For example, service item No.8 is included in multiple contracts SC00003 and SC00015. Contract SC00015 also contains service item No.15 which is also included in the contract SC00080. If you change the customer in one of these contracts, the customer is automatically switched for all three contracts and service items as well. |
Options
| Field | Description |
|---|---|
Contract No. | Choose the field to see the list of related contracts or quotes if there are a number of contracts or quotes owned by the existing customer. |
Service Item No. | Choose the field to see the list of related service items if there are a number of service items. |
Existing Customer No. | Choose the field to see the existing customer number in the contract. |
Existing Ship-to Code | Choose the field to see the existing ship-to code in the contract. |
New Customer No. | Enter the number of the new customer that you want to include in the batch job. Choose the field to see the existing customer numbers. |
New Ship-to Code | Enter the new ship-to code that you want to include in the batch job. Choose the field to see the existing ship-to codes. |
 Tip |
|---|
For more information about how to work with batch jobs, see How to: Run Batch Jobs and How to: Set Filters. For more information about how to find specific pages, see Search. |